The lack of professionalism in sourcing agents is a major concern for all global buyers, it has been a so controversial issue that individuals have heated debate over the advantages and disadvantages of hiring China Sourcing Agent. Numerous purchasing offices and sourcing agents themselves tend to accuse the conduct of taking kickbacks, and after doing so they shift the buyers’ focus on their very own services and advertise that they will never resort to this unethical behavior.
However, it needs to be admitted that all of them are basically agents, plus they are all prone to fall into this lapse, but few of them shed much light on answers to this matter. The difficulty is simply as a result of human nature. For instance, some of them could have mixed feelings when they provide the quotations to their clients, they may ask themselves, “I discovered so amazing a supplier for my client, plus they get so excellent price, shouldn’t I deserve some thing?” “The packaging and shipping cost me so much, plus it took us a quite a bit of effort in speaking to this supplier, should i benefit my clients simply to make ends meet?”
A typical practice is the fact some suppliers willingly give sourcing consultants or translators an amount of hidden commission in order to win the transaction or the latter asks for kickbacks from your suppliers, however, this practice is not only unethical and unprofessional, but additionally practically unsustainable, because although unlikely in the future the suppliers could tell the reality to the buyer, the sourcing agent would find himself only a tool for your suppliers and, even worse, become no long trusted by the client.
The very best and incredibly likely the sole option would be to facilitate a sustainable system that permits the sourcing agent to become fully integrated into the buyer’s virtual office. The client should treat the sourcing agent as Independent Sourcing Agent with absolute sincerity, while the sourcing agent should treat his client as his employer with absolute loyalty.
The sourcing agent can try a few of the methods below:
Provide payment proof for each and every transaction using the suppliers and shippers. This may include photos of receipts, Alipay/Wechat transfer screenshots, bank slips, etc. In this manner, the original total cost in procuring the goods can easily be tracked and calculated.
Present detailed contact information of all suppliers and shippers towards the client. Moreover, if the client needs to communicate with them for just about any clarification purposes, when the suppliers usually do not understand English, the smosbr agent should offer translation help to facilitate the clarification process.
Say no to any type of hidden commission through the suppliers, stay impartial and objective in selecting suppliers for the client’s requirement. Always stay answerable and available to the suppliers, deliver the buyer’s requirements in their mind in a timely manner, show to the suppliers that this buyer’s interests are physically and constantly represented.
At the client’s request, make tours towards the suppliers for quality checking, pre-delivery inspection, trouble shooting, tech support, etc and ensure the suppliers fix all issues worried about the goods both before and after the delivery in the goods.
The buyer can try a few of the methods below:
Give you a reasonable sourcing fee.. When possible, assist the agent create a message ID in the name from the employer’s company so he could more convincingly represent the customer in dealing with the suppliers, likewise, the development of Chinese website to buy stuff could also do the same purpose.
Cover the expenditures including costs generated in packaging, domestic shipping cost, traveling expenses, etc on the agent’s end. Motivation measures: Since the cooperation reaches a very stable and mature level, it could worth consideration to offer you retainer fee or performance bonus towards the agent according to savings achieved.